Item: SurveyMonkey
Rating: 9
Author: Stella Kovaleva

Use Cases and Deployment Scope

Surveymonkey is the kind of web-service that suits everyone. We are currently using SurveyMonkey in our organization, especially by marketing and information technology departments, but I want to talk about my experience. I am individually using SurveyMonkey for collect responses from my staff and from clients. SurveyMonkey is the best survey app. It works so smoothly. And you can create your surveys quickly and you can share them in the way you like. The functions and tools are so useful.

Pros and Cons

So simple.
Quickest way to create surveys.
Friendly customer service.

Extra question types would be nice.
Features leads to add graphic stuff like videos.
There is no way to change your font type.

Return on Investment

It suits us perfectly.
Easiest interface for creating surveys.
Cost effective.

Alternatives Considered

Zoho Survey and SurveyGizmo

First of all, the design of SurveyMonkey can beat all of them. It is designed perfectly, I am excited every single time I am creating surveys. And I like their Customer Service. I did not see any negative effect from the beginning to now. I was using others, but I was not satisfied. And now I can say SurveyMonkey is the leader in its field!

Other Software Used

Dropbox, WordPress, Shopify

Likelihood to Recommend

We first started using the free version of SurveyMonkey to collect the basic information. But there was a huge limitation to creating big surveys, and getting responses. And that wasn't enough for working in professional environment, so we changed our plan and we loved it. And price of SurveyMonkey is quite cost effective and reasonable. It helps us greatly. It is useful, and works properly. Now it's like a daily program for me. Almost every day I use it to create surveys about our needs.

SurveyMonkey is a Leader.

Overall Satisfaction with SurveyMonkey