SurveyMonkey Review
May 03, 2019

SurveyMonkey Review

Karee Smith | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

I like being able to send out questionnaires to my potential new customers to review their goals, needs, wants/desires, etc., to help them best pick a program and product.
  • It is free
  • Great concept to collect data
  • Easy to send to multiple people
  • Not super user-friendly to read the data
  • Can't read all answers individually or always know who they are from
  • The app version could be improved
  • Able to gather people's goals and needs before I set meetings with them
  • Gives data/feedback as needed
  • It is free, which has allowed me to not have to spend a lot of money to get data
  • Mailchimp
Mailchimp I'm only able to send emails, not questionnaires
Mailchimp, Lenovo LanSchool, PTC Creo, Dropbox, Google Drive, Zoom, Zoom Video Webinar, Adobe Acrobat DC, Adobe InDesign, Adobe Premiere Pro, Adobe Illustrator CC, Adobe Photoshop
It is great for anonymous surveys

SurveyMonkey Feature Ratings

Survey templates
8
Themes
8
Custom logo/branding
Not Rated
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
6
Not Rated
Survey logic flexibility
Not Rated
Response tracking
7
Data export
7
Standard reports
8
Custom reports
7
Analytics
7
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated