Do you like to do surveys? Try this program out!
May 03, 2019
Do you like to do surveys? Try this program out!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SurveyMonkey
We are a company that offers entertainment services: live music, DJ, karaoke, and also organize celebrations such as weddings, birthdays or any special activity. We have a team that contributes the ideas, but it is always necessary to know in which direction the new tendencies go and we like, when we finish our work, to collect the information of the clients, to know their opinions about our work.
This survey is applied by the communications team, once the marketing department authorizes it.
This survey is applied by the communications team, once the marketing department authorizes it.
- It is an easy program to use. You do not need to be an expert.
- It has excellent templates to use for different reasons.
- The platform offers you questions that you can use in your own surveys.
- When we send the surveys by mail, they arrive as spam.
- The free version is very limited. It is not flashy.
- On several occasions, I have not been allowed to correct surveys after I do them.
- We have known what our clients say, which has allowed us to correct things in our work.
- Because we have corrected some mistakes, our customers are more satisfied with our work and they call us again.
- Very few people have not wanted to answer the surveys, because they believe that we are persecuting them to tell us the information, but they have been few.
I like both tools. I think they do their job well, but Survey Monkeys has much better templates and they make you look like a professional. The facility that offers you to send surveys by mail, is what I liked the most. It is a program that is easy to use and you do not need to be an expert managing it. It really makes you look like a professional.