Overall Satisfaction with SurveyMonkey
We mainly use SurveyMonkey throughout the organization to carry out surveys where everyone participates and contributes their personal opinion on various issues that concern us in general, regarding the organization of work and commercial plans. With surveys, we revolutionize the way we collect information, it is now more effective, speeding up data collection and processing. Now with the COVID-19, we can do remote work and be able to follow up on employee and customer feedback.
- It is fairly affordable with respect to the features it offers.
- I can create as many survey quantities as I want without limitations.
- It also provides a wide variety of tools to configure and customize forms, with several languages available, predesigned templates and different text formats that make the experience more comfortable.
- It has a limitation in the integrations of applications.
- It needs a more interactive interface, its structure is somewhat boring.
- The file formats that can be added to surveys are few.
- ROI positive.
- Better connection and communication with my entire work team, and even better business relationships with clients.
- With better data collection, we have been able to improve various functions within the organization, knowing our shortcomings, we find fast and accurate solutions.
Since we came to SurveyMonkey we have not looked for another platform that allows us to create surveys, since this has been more than enough, it provides us with the functionality we only need, that's why we conform and adjust to it.