Overall Satisfaction with Talkdesk
Talkdesk provides a simple solution to the communication we need to have with our customers. It is simple to use and provides a way in which we can get customers where they need to go without the hassle of callbacks and holds. Talkdesk is also reliable in how they manage call quality and customer satisfaction.
- Talkdesk never has call quality issues.
- Talkdesk is super simple to use. It took me 5 minutes to learn what all of the buttons do.
- Talkdesk support is very easy to get a hold of, and very friendly when helping.
- Talkdesk may do well to tell what country a call is from. Other than that no complaints!
- Talkdesk has provided us happy and loyal customers. This is our main workplace objective.
Talkdesk is well suited for larger groups. We have a large group of employees that all rely on Talkdesk, and it is very effective in its tracking of numbers from calls missed, to calls picked up and by whom. It works well to provide a larger company a very simple solution in communication.