Overall Satisfaction with Talkdesk
Talkdesk is being used by our support team to answer incoming calls and provide outgoing calls. It connects us with customers as well as our other software including Salesforce.
- Easy and intuitive to use.
- Seamless integration with Salesforce.
- Great call monitoring features.
- Great call quality.
- Can be buggy at times.
- Can display bugs sometimes, which might slow down the closing of tickets.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes