Tealium Customer Data Hub Review
June 12, 2024

Tealium Customer Data Hub Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Data Collection
  • Data Activation

Overall Satisfaction with Tealium Customer Data Hub

Tealium Customer Data Hub allows us to execute real-time marketing campaigns across product activation, product adoption, e-commerce upsell, product community engagement use cases.

Tealium Customer Data Hub allows us to record real time events to trigger customer journeys and record conversion events for those campaigns.

Pros

  • Training
  • Resources
  • Easy to learn

Cons

  • Ability to relate users to locations on the same profile
  • Eventstream
  • Audiencestream
  • Insights
  • Increased conversion rates for abandon carts on ecommerce size.
Fast response, depth of knowledge and experience, willingness to help.
Tealium Customer Data Hub is much more flexible and powerful compared to other data hubs we evaluated.

Do you think Tealium Customer Data Hub delivers good value for the price?

Yes

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

Yes

Did implementation of Tealium Customer Data Hub go as expected?

No

Would you buy Tealium Customer Data Hub again?

Yes

The product is well suited for building customer data journeys.

Comments

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