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TeamViewer Review 118 of 145
Review: "TeamViewer is fantastic for providing customer support."
https://www.trustradius.com/remote-desktopTeamViewerUnspecified8.41070101
Travis Larsen profile photo
Updated March 10, 2015

Review: "TeamViewer is fantastic for providing customer support."

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
9.0.24482
Modules Used
Remote Control

Overall Satisfaction with TeamViewer

At OceanSky Web Design, I use TeamViewer to provide web consulting services to my clients. Even when they live out-of-state, I can show them examples of websites or get feedback about content they want on the website. I can use it to train clients on how to use and update their WordPress site or I can teach them how to install advertising. It even comes in handy for fixing computer issues that friends, family, or clients might be experiencing. TeamViewer is a huge help.
  • Easy to install.
  • Easy to use and understand.
  • Provides a way to share access remotely to a clients computer who needs help.
  • Speeds up development time on new websites.
  • TeamViewer could allow logging in with LinkedIn or Facebook or Google+.
  • Increased productivity
  • Better customer service
  • WordPress,Web CEO
I use TeamViewer almost exclusively for customer support.
It is very well suited for 1 on 1 interactions. I haven't used the meetings feature yet.

Using TeamViewer

A very helpful program that I will probably use more often in the future, perhaps even for meetings.

TeamViewer Training