TeamViewer is my go to for quick access and troubleshooting for vendors and coworkers.
September 05, 2017
TeamViewer is my go to for quick access and troubleshooting for vendors and coworkers.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
Our IT department introduced me to teamviewer a few years ago to help remotely troubleshoot for users that were cross-platform. I then began using it to help guide people through the setup of various tools and portals that they often find confusing. I still rely on RDP/VNC for Windows/Linux servers, but for direct interaction between users I think teamviewer is extremely helpful. I use a personal copy all the time to help trouble shoot for family members and they don't have to install anything.
- Cross-platform remote access.
- No installation needed for clients that are not comfortable or not able to install.
- Great functionality from tablets to Windows 8 and 10.
- I find the file sharing to be a bit clunky but useful for small files.
- It tends to cause a weird issue with open panes of photoshop and illustrator causing them to shrink into a tiny box.
- I tend to work with users that have 3 monitors active. Switching screens becomes difficult when you have more than 2 screens available.
- While I cannot speak for the business unit that acquired the software, it has saved a tremendous amount of time when working with remote studios and external vendors that are not on our network.
I have used TightVNC, Jump, and RDP for remote access and Zoom and WebEx for screensharing. All of them have relatively complicated setup and require quite a bit of preparation on both ends. I definitely prefer team viewer for remote access and screen sharing, but it lacks certain features for a meeting that you would want in Zoom/WebEx.