TeamViewer - Great tool to work as a team :)
April 30, 2018

TeamViewer - Great tool to work as a team :)

Ankit Goyal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TeamViewer

TeamViewer is the best fit for accessing a remote system. The best use case is when we want to provide some support to end users and want the control of their system. Also, it can be used to access your own office system from some other place.
  • It can control a remote computer through desktop or mobile.
  • You can communicate through video or text chat.
  • Easy to use
  • Looks like it consumes more bandwidth, not had a great experience when having a slow internet connection. However not a big issue in today's world where internet speed is increasing day by day.
  • Overall a good tool to have to fix issues remotely.
Best fit whenever you need to control others' system. If you just want a tool to communicate (Audio/video chat) only then there are some other tools available in the market which do a better job.

TeamViewer Feature Ratings

Screen sharing
8
File transfer
7
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated