TeamViewer: Not Just for Teams
April 16, 2021

TeamViewer: Not Just for Teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I am the head of IT, and I have been using TeamViewer every day, all day during the pandemic--over a year now. It gives me a reliable, safe, seamless way to use my office desktop workstation from my new home office or from my laptop when I travel
  • Unattended, full remote control of my desktop PC without some of the hassles of VPN
  • Beautiful 4K display support
  • Shared clipboard for easy copy and paste of text and images
  • Fast and easy file transfer
  • Some viewing preferences are not saved session to session, so I have to tweak them daily
  • Some of the audio options are not very intuitive
  • Given that I use TeamViewer all day, every day, the ROI is hard to calculate--but the price is incredibly reasonable for what it does. In my opinion, it paid for itself in a week.
  • The business objective behind my use of TeamViewer is simple: the ability to handle all of my day-to-day tasks as if I were sitting at my desk when I am not.

TeamViewer is far superior to LogMeIn Pro for file transfers and
remote copy and paste. I believe LogMeIn Pro has the same capabilities, but using
them is awkward and not intuitive. TeamViewer's screen scaling, display quality, and multiple monitor support is far better than LogMeIn Pro and VNC Connect, especially
for large, 4K displays.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Corel PaintShop Pro, SysKit Point, SolarWinds Dameware Remote Support (DRS)
It's absolutely the best tool I have found for secure, flexible, easy-to-use, remote desktop control. It bypasses most of the hassles common to VPN.

TeamViewer Feature Ratings

Screen sharing
Not Rated
File transfer
9
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
9
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
10
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
9