Great tool for remoting
April 16, 2021
Great tool for remoting
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We are using TeamViewer as ultimate method to remote into users whenever needed. In this scenario TeamViewer is very competitive and offers a range of features that many other programs don't. Plus, I'm able to connect 100% of the time to the remote machine, where while using other pieces of software I am not.
- Connection using ID number and password, straightforward
- Mobile client
- Ability to transfer files between you and the machine you are remoting into.
- Quality/performance while remoting into a device playing videos or running games
- Maybe allow an option to make VPN necessary for companies that want it to be like that
- Sometimes I can't access devices that are asleep, despite having that feature enabled
- Saved time to the company by allowing IT to remote into users device instead of walking to their desks
- Improved productivity
- Improved service availability
- ConnectWise Control (formerly ScreenConnect)
Many times while using ConnectWise Control I can't find users laptops, the user has to reboot a few times or restart services which can be a tough task if the user is not very tech savy. TeamViewer's connection using ID and password makes it easy and comfortable to the user to establish a session and have us help them.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes