MSPs tool of choice
February 25, 2026
MSPs tool of choice
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use TeamViewer for variety of tasks with our technicians. Most of the time it's remote support for end users and providing remote access to software developer staff. It is simplicity and cross platform support help our organization to establish the support sessions quicker.
Pros
- Cross platform remote access
- Remote file transfer
- Simple interface
Cons
- Non-professional use is limited
- High subscription cost
- Simple and quick for technicians to setup a remote access with users limited technological knowledge.
- Stable and established platform that we can rely on it's going to be there no matter what.
Pretty much right away as we specializing at providing remote support to businesses.
- AnyDesk
Anydesk is a great tool but TeamViewer is already established at our organization and switch would require software re-installation for each managed computer.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
Comments
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