TeamViewer- Stable Secure Connectivity
March 05, 2026

TeamViewer- Stable Secure Connectivity

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is used here a few ways:
1- Remote Support & Troubleshooting for Customers.
TeamViewer is one of the primary tools uses to securely access customer systems for support purposes.
2- Internal IT Support for Staff
TeamViewer is also used heavily by the internal IT team to connect to employee machines
3- Customer Guidance & Remote Consultancy
Allows for stable connection to clients machines for training and implementation

It is beneficial because it is stable and secure in its connection.

Pros

  • Connection Stability
  • Secure Connection
  • Easy to Use

Cons

  • Smarter Session Diagnostics & Auto‑Recovery
  • Stronger Integration with Corporate Identity Systems
  • Better Multi‑Device Workflow Tools for Engineers
  • Faster Customer Support & Issue Resolution
  • Smooth Delivery of Remote Consultancy, Training & Migrations
  • Improved Internal IT Support & Reduced Downtime
Not sure
  • Microsoft Teams
  • GoTo Meeting
TeamViewer has a stronger more stable connection for accessing other devices such as mobile devices.

I tried adding mobile devices into teams meetings using my teams account, however the presentation has not always been the best.

Instead I have resorted to using TeamViewer and sharing my screen on teams to show the connection

Do you think TeamViewer delivers good value for the price?

Not sure

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

TeamViewer is really useful for connecting to other devices and machines. Especially where control options through other platforms is unavailable with the like of Teams.

Remotely connecting to mobile devices via TeamViewer and sharing this from a desktop teams call is fantastic.

teamviwer is not so good if you want to relay audio across devices

TeamViewer Feature Ratings

Attended device access
8
Unattended device access
Not Rated
Mobile device access
8
Virtual device access
Not Rated
Multiple-display support
Not Rated
Multiple concurrent sessions
6
Camera sharing
Not Rated
Session transfer
Not Rated
File transfer
3
Instant message
Not Rated
Access to sleeping/powered-off computers
3
Session record
Not Rated
Annotations
Not Rated
Third-party software integrations
Not Rated
Not Rated
Role-based user permissions
Not Rated

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