A Solid Jack-of-all-trades LMS
April 30, 2025

A Solid Jack-of-all-trades LMS

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Thinkific Plus

Overall Satisfaction with Thinkific

We use Thinkific to train volunteers and staff as well as to inform and educate other stakeholders on immigration related issues.

Pros

  • Straightforward course & site builder
  • Makes selling courses easy
  • Wide array of available integrations that are seamless to install

Cons

  • Digital downloads are off to a good start but need further enhancements. Would like them to be able to be included in the Resource Library. And it's frustrating that the landing page option for those is only the AI option.
  • WHYSIWIG does not perform seamlessly with our custom fonts & colors. It almost never looks the same in the live coruse as it does in the course editor.
  • Would really love the opportunity for a customizable site admin so we can offer something in between full access and individual course access. Same thing is true for community moderator. It's great you added that role, but they still can't do some of the pivotal functions of running a community without being a Site Admin.
  • We've moved the bulk of our volunteer training from in person to online since 2020 and have logged around 28,000 hours of learning in that time. That's a lot of staff hours saved while ensuring our volunteers across the country have equal access to qualityinformation!
Overall, pretty intuititve for every day use, especially if you're a business owner who is used to other online systems. This strength can be a weakness when you need more customization - you either have to turn to integrations or find other creative workarounds.
I inherited Thinkific when I stepped into my role. But my colleagues chose Thinkific because it offered a good balance of commerce-ready, user-friendly interface, and tiered pricing plans

Do you think Thinkific delivers good value for the price?

Not sure

Are you happy with Thinkific's feature set?

Yes

Did Thinkific live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Thinkific go as expected?

I wasn't involved with the implementation phase

Would you buy Thinkific again?

No

Thinkific is great for e-commerce e-learning and engagement. It's great if you don't have a lot of admins. It's great if you want a simple one-stop-shop type of platform to provide a variety of basic product offerings or are comfortable doing integrations to make courses interactive. Our straightforward external use of the platform has been pretty straightforward to implement and maintain and most system enhancements are helpful for this.

I would not recommend Thinkific for HR or organizational learning. It's great to be able to allow a variety of staff members to create trainings for their colleagues, but been a tough system to integrate into our other organizational systems. I also would not necessarily recommend it for complex membership style offerings. We're using it in both of these capacities because our organization wanted to make more use of the courses we were creating for volunteers & sale. But it's constantly a beast to make it work for these other uses.

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