TimeForce: The Internet Explorer of Time and Attendancehttps://www.trustradius.com/workforce-management-wfmTimeForceUnspecified7.4161012014-02-15T22:47:28.370Z
February 15, 2014
TimeForce: The Internet Explorer of Time and Attendance
Score 4 out of 101
At Advantage Employment, we implemented TimeForce for one of our clients to manage their hourly time tracking, and PTO requests and accruals for hourly and salary employees.
- Extensive functionality. Could set up anything with TimeForce. Pay rates, accrual policies, rounding policies, different pay periods, etc... Almost any type of functionality was available
- Tech support. Was always able to get in touch quickly and easily.
- Time card editing. Could easily delete, add, and change punches on employee time cards
- Too much functionality for more basic usage. So many bells and whistles that implementing basic time and PTO tracking was more complicated than should be since everything was highly integrated.
- PTO tracking was a little tricky. Had to manually go in an accrue PTO for employees after every pay period. Instances of PTO requests going through twice, perhaps by employee error, but not being able to easily clear out without deleting entire accrual and starting from scratch.
- Reports did not come out cleanly. Could view them nicely within TimeForce but once exported to Excel they would lose all formatting and sometimes lose certain data columns.
- Employee profiles needed to be set up in two different places with repeated data. Was tricky and not intuitive.
- Not very user friendly; frequent difficulty and problems for client. Meant more hours spent solving problems and re-training employees on basic functions.
Have not used any similar products. Generally speaking though, TimeForce is the Internet Explorer of time and attendance software: slow, bulky, buggy. I would have preferred something lighter and more streamlined.
TimeForce isn't so bad once you've had a year to learn the ins and outs. Wouldn't want to force client to learn a whole new system just when people are getting comfortable with this one.
Would be better suited for larger companies, >50 employees, with need for highly customize-able policies and tracking. i.e. lunch policy, rounding policy, premium pay rates, different pay periods, 3 or more accruals, etc... Not as good a fit for smaller companies with only basic needs for tracking time and vacation.