Easy to use and clear interface
June 21, 2023

Easy to use and clear interface

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TOPdesk

I use Topdesk basically to book rooms, a car and to connect by ICT problems. I want to use it for technology products, so collegeas can see what kind of opportunities in technology we have, what they can rent en when we have to update the products. We don’t use all the possibilities of Topdesk. We will do connect with them about this.
1600 - Everybody use it
  • Easy to use
  • Clear interface
  • Friendly
Friendly people
It is easy to use

Do you think TOPdesk delivers good value for the price?

Yes

Are you happy with TOPdesk's feature set?

Yes

Did TOPdesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TOPdesk go as expected?

I wasn't involved with the implementation phase

Would you buy TOPdesk again?

Yes

It is in easy to use when you book a room.

TOPdesk Feature Ratings

Organize and prioritize service tickets
9
Expert directory
9
Service restoration
9
Self-service tools
9
Subscription-based notifications
8
ITSM collaboration and documentation
8
ITSM reports and dashboards
8
Configuration mangement
9
Asset management dashboard
9
Policy and contract enforcement
8
Change requests repository
9
Change calendar
9
Service-level management
9