Great Service Management tooling. Easy to implement and manage!
Updated August 15, 2023
Great Service Management tooling. Easy to implement and manage!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
TOPdesk is being used by almost all of our service desk and second line operators. Also a great deal of our customers use TOPdesk, which we use and/or manage.
120 - TOPdesk is being used mostly for IT service management
- Registering calls
- E-mail communication with our users and customers
- Easy to manage with a lot of possibilities
- More report possibilities and features
- More self-service
- Capacity management
- Increased efficiency
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
Yes
Would you buy TOPdesk again?
Yes