Overall Satisfaction with Totango
Totango for Monster is being used to zone into our clients solutions with Monster and how they are using them. Totango capitalizes on their health of their solutions so we can work with them to ensure proper usage. Also we send marketing campaigns through Totango to capture customers engagement with Monster. We also write notes in Totango with our correspondence with our clients.
- The customers' health. Helps to monitor usage.
- Good clean notes. Helps to keep track of correspondence.
- Marketing campaigns, to gain customers' engagement with our company.
- I would like to see the health of the customers' solutions expand beyond ads and resume access.
- Ease of sending campaigns.
- The functionality with notetaking to increase to add more notes, not be limited.
- I have been able to improve my engagements with my clients by referring to my notes to ensure provide valued insight and information and not repeating myself.
- The customers' health information has held me and my clients accountable on usage of Monster solutions.
- The marketing campaigns have brought clients back to Monster.
Totango is a clean, user-friendly platform. Past solutions that I have used in my sales experience have required endless training to understand the bottom line of the platform to help with customers usage and engaging with client. I have not experienced any issues with Totango and appreciate the ease of use and the insightful information provided to better serve my clients.
Do you think Totango delivers good value for the price?
Not sure
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
Yes
Did implementation of Totango go as expected?
Yes
Would you buy Totango again?
Yes