Item: Trakstar Hire
Rating: 9
Author: Ali Aguilar

Use Cases and Deployment Scope

Trakstar Hire is our current ATS platform. It is primarily used by me, my VP of Operations, and my hiring (department) managers. Of course, there are also interviewees who submit evaluations via the platform. Trakstar seemed the perfect ATS for us - not overly robust with features that don't work for our SMB, and not way beyond our limited budget, yet still with many customizable features in terms of the recruiting workflow, open API, and great personal support.

Pros and Cons

Customer Support
Customizable
Intuitive Design
Integrations
Open API

Once you activate a sponsored job post, it "appears" to stay live, even if the sponsorship ends. Makes it difficult to see what's live and to track spend.
Doesn't link with our HRIS (Paycor)
Wish there was a better method to create a formal application besides the questionnaire option.

Return on Investment

It has decreased our time-to-hire
It's helped standardize interviews
It's helped create a better and more consistent candidate experience
The reporting feature has been very useful in tracking effective candidate sources

Alternatives Considered

Trakstar is the only ATS me/my company has used, though we evaluated and demoed several before opting with this one.

Key Insights

Do you think Trakstar Hire delivers good value for the price?

Yes

Are you happy with Trakstar Hire's feature set?

Yes

Did Trakstar Hire live up to sales and marketing promises?

Yes

Did implementation of Trakstar Hire go as expected?

Yes

Would you buy Trakstar Hire again?

Yes

Other Software Used

Paycor, Slack, Evernote

Likelihood to Recommend

For a small/mid-sized business I'd absolutely recommend TrakStar. I've loved it since day one and have only seen it improve. Now if you 100% need certain types of integrations, or have a large company or an HR team over 3-4 people, this may not be robust enough for your needs. I can't speak to onboarding since it doesn't integrate with our HRIS and we don't have a specific onboarding platform. We also don't utilize some features like the EEOC survey or do many pre-employment testing or assignment scenarios.

A fantastic ATS option for small/midsize businesses who are ready to get their recruiting act together!

Overall Satisfaction with Trakstar Hire (formerly Recruiterbox)