Item: Trello
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

Trello has been a godsend for organizing multiple projects with many moving parts yet needing a platform that is clean, clear, and quickly display the various statuses of the project. People new to Trello can read and understand what's going on just as if they were using Trello for years. I can't stress just how simple it is from a user perspective.

Pros and Cons

Simplicity - This isn't complicated. You log-in and it immediately know how to use it.
Cleanliness - Trello doesn't clutter itself with extra features or unneeded visuals. They keep it straight forward.
User Experience - They built the platform where user experience comes first. If you need a feature, it's there and it's intuitive to where you need to go to access it. They don't hide it deep within the system or in strange spots that don't make sense.

Setup - I wish the customization when you first set-up your Admin account could be a little easier. It's a breeze past set-up.
Customer Support - It may have just been my experience but it took a while to get assistance when I reached out to their customer service team via their support email.

Return on Investment

Our projects are on time and under budget.
Our teams are constantly in the loop and are held accountable for their parts in a project.
Our company as a whole is in a better spot because the executive team can review a project's status quickly and efficiently.

Usability

I give Trello a perfect score across the board. Sometimes project management doesn't need to be complicated and Trello owns up to it. This entire platform is easy to understand and use for people who aren't technically savvy up to people that build computers. Trello just gets it. There isn't a lot they need to change to make it better. Don't fix whats not broken!

Support Rating

I needed assistance in setting up the admin features with when we first launched the program and the email support team was slower than what I've typically experienced with other platforms but at the end of the day I was able to get my answers, they were polite and ultimately resolved my problem. It was just slow.

Alternatives Considered

monday.com

We also use Monday, but it is for more complex projects where we need Gantt charts, major status updates that Trello doesn't interact well with. That isn't saying that Trello is bad, it's just saying that Trello is great for simple group work while Monday is better for difficult projects that require most detail.

Likelihood to Recommend

Trello is well suited for teams that have multiple people that need to provide updates and track their own personal statuses while understanding where everyone else is within the process. Your team can share a board and within the board they can post their project and any updates, notes, and documents. Or they can make it as easy as posting a sticker with a thumbs up or thumbs down to mark their status.

Trello makes easy even easier

Overall Satisfaction with Trello