Overall Satisfaction with Cision Communications Cloud
Cision Communications Cloud (TrendKite)* is being used by our social media and digital marketing department. It helps us track the different product mentions of each social campaign that we hold.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
- Amazing customer service team! Extremely helpful and willing to walk you through anything.
- Prompt responses when our team asks questions about a certain feature or issue we're running into.
- The platform is very dynamic, interactive, and user-friendly. I love how we can customize the layout according to our needs.
- It'd be great to see Instagram's analytics being pulled up.
Cision Communications Cloud has a much more dynamic and interactive interface. It not only pulls up data but allows you to customize the layout of specific trends you might want to see from the data.