Cision Communications Cloud works well
March 27, 2017
Cision Communications Cloud works well
Score 9 out of 10
Vetted Review
Verified User
Software Version
TrendKite
Overall Satisfaction with Cision Communications Cloud
We use Cision Communications Cloud (Trendkite)* to monitor coverage on some of our businesses, on trends, for bench marking, to learn about media that is influential within a certain field, on competitors, to evaluate issues and responses, and a variety of other issues that are of interest to us.
It is being used by me for across company use, by Eva (of Samskip Rotterdam) for Samskip global. It addresses the above mentioned problems.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
It is being used by me for across company use, by Eva (of Samskip Rotterdam) for Samskip global. It addresses the above mentioned problems.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
- The Dashboard is lovely, interactive and fast and customization is also possible.
- It generally provides a lot of information and you are quick to figure out what is relevant and what is not in each case.
- Easy to generate reports, dashboards and searches (once you learn how to search properly). Usability is good basically.
- I really miss not being able to generate automated reports from dashboards. It would make things so much easier if I wouldn't have to that manually and simply add a list of recipients who receive a certain dashboard once a week.
- There are some issues with news not always turning up in the searches even though the search terms are there. We have not been able to address this.
Much better in all aspects apart from the automated reporting.