Best product, best price
February 04, 2020

Best product, best price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

We use Cision Communication Cloud (TrendKite)* to track our PR metrics to help us understand how we stack up against our competition and what areas we can improve. It is only being used by the marketing department.


*This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communication Cloud.
  • Adding widgets
  • Dashboard GUI is pleasant
  • The reporting function is a little laborious
  • I wish it would be easy to track how many times a single article was picked up over a specific time period
The functionality seemed to be on par with each other, but Cision Communications Cloud was the most consultative with the sales process and that's why they won my business.
I found Cision Communication Cloud to be the most consultative [compared to other brands] in the sales process. They weren't pushy, spent a lot of time trying to understand what i wanted. It's clear that this is a volume sales game and that the salespeople can't spend too much time with any given prospect but I never felt rushed by Cision TrendKite to make a decision, unlike the other guys.

Transition from TrendKite to Cision Communications Cloud

They are so quick to answer questions and very responsive!!!!