Try TriNet!!!
March 21, 2017

Try TriNet!!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Hire
  • Time

Overall Satisfaction with TriNet

Excellent customer service. They are very responsive both on the phone and via e-mail.
We use Trinet across the organization for our HR and payroll processing needs. One of the issues we had previously was that PTO was tracked outside of the system. We now use TriNet to track PTO effectively. Due to our small size, we have also benefited from the economies of scale with our benefits pricing.

Pros

  • Payroll Processing
  • New Hire set up and I9 verifications eliminates compliance issues
  • Executive Dashboard - very easy to view employee activity at a glance

Cons

  • Adding new deductions is still a fairly manual process
  • It's been a positive experience for my organization from a processing standpoint.
  • The employees have a hard time because they can't really speak to a HR person directly when they have issues. Everything is routed through customer service.
I like the fact that all of the services we receive are integrated and we deal with one point of contact. During the implementation phase, we had several people that we worked with and the hand-offs were not exactly seamless. Also, we had a different payroll contact and HR contact but now it's been streamlined and we have one single contact for all our needs.

TriNet Feature Ratings

7.4
Employee demographic data
10
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
4
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
9.5
Pay calculation
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
9
8.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
6
6.8
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
4
Employee recognition
3
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

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