TriNet - the best go to for all small business administrative needs
May 25, 2017

TriNet - the best go to for all small business administrative needs

Tiff Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Hire
  • Perform
  • Time

Overall Satisfaction with TriNet

Daniel McKeever, Storyscape's specialist has gone above and beyond the call of duty by literally walking through, in detail, how to resolve issues. He's also helped to give thorough information and tutorials on how to use the website and look at all reports properly. Without him, I would be completely lost in how to handle a small company and employees.
I use Trinet for human resources and payroll purposes. It's used across the whole organization and it helps to address any issues that come up with termination or new hire. Trinet has been a wonderful way to keep track of the employees, their pay and their status within the company. I trust Trinet follows all state laws with regards to pay and human resources issues.

Pros

  • Representatives get on the phone quickly to speak to customers.
  • Representatives are knowledgeable about most, if not all of the issues that I've had and have walked me through how to deal with them.
  • Representatives are always friendly and willing to work with me at all times.
  • The ease of knowing that if I don't get my direct specialist, I will get another person who will take care of me.
  • I have learned so much more about payroll and human resources through Trinet.

Cons

  • I have no issues where there needs to be room for improvement.
  • I am not as knowledgeable about the things that Trinet covers for the company, i.e., insurance, payroll, etc., and therefore need Trinet and am happy with all of my contact with the company.
  • Our company is too new to have any problems or find any problems with Trinet.
  • Trinet has nothing but absolutely positive impact on business objectives.
  • Trinet has been a positive impact on all payroll accuracy.
  • Trinet has been a positive impact on all HR compliance for the state of California.
  • Trinet has been a positive impact in addressing employee satisfaction and retention.
Trinet has been perfect for this company, Storyscape, as it is a new company. Trinet has been nothing but a benefit and has helped Storyscape with setting up new employees with proper paperwork for tax filing and insurance coverage. It has also been of help in times of termination and making sure the company is following the proper protocol for the ending of employment.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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