TriNet Evaluation
December 12, 2017

TriNet Evaluation

Shelley Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet has helped our small company be competitive in the recruiting and retaining of good employees, because we can offer great benefits and a 401k. Also gives us HR professionals, and access to knowledge around HR issues that we wouldn't otherwise have, that keep us in compliance with all employment law. Having the ability to manage employees through the TriNet website has freed up time for myself as an administrator to put my energy elsewhere.
The new website is not intuitive.
TriNet is being used by our whole organization for HR, payroll, all health, dental, vision insurance and 401k. It provides us with better benefits selections for our employees than we could ever offer on our own, as we are a small company. This helps us to recruit and retain quality employees because we can offer these. Tracking of vacation, sick days and employee compensation is also helpful. Compliance with all tax and government regulations also frees me up to focus on other areas of my job because TriNet takes care of all that. Having a personal consultant that I can call on whenever I need to is invaluable.
  • Personal service. A consultant is always available to help whenever I need it. Consultants are always super helpful and have a good attitude.
  • Great payroll reports. Since we split our expenses between two departments, their reports make it easy for me to delineate.
  • Wide variety of benefits for employees to choose from. Many different kinds of insurance and health plans.
  • Great communication to our employees and myself as an administrator.
  • Not a fan of the new website. Hard to find things that I previously had easy access to.
  • In reviewing new benefits for the coming year, I missed having an HR specialist assigned to me. I did get access to someone, but wasn't the same.
  • Would like to have more flexibility with payroll deadlines, especially at the end of the year. Would like direct access to payroll processors.
  • We use it to offer many benefits we wouldn't be able to do on our own as a small business.
  • We use it to reduce the amount of time that we spend on HR/benefits issues.
  • We use because we can consolidate payroll, worker comp insurance, health benefits and HR with one company.
  • We use because TriNet provides a platform with reports that enable us to split all our employee expenses between North And South.
We have evaluated Paychex, Insperity and two other co-employer organizations. In doing those comparisons, we found that TriNet had the best health insurance choices for our company and cost-wise it didn't make sense for us to switch. We are very happy with TriNet's systems as far as payroll reporting and the reports we are able to get.
TriNet is especially well suited to smaller companies who could not offer the great selection of benefits and HR support. Also processing of payroll and oversight of all taxes.
Maybe not as applicable to much larger companies who could provide some of these things on their own for a lesser cost.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
5
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
8
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
Not Rated
Report builder
7
Pre-built reports
10
Ability to combine HR data with external data
8
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
8
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated