Very pleased with TriNet. Not in love with the speed of their reporting system.
October 26, 2018

Very pleased with TriNet. Not in love with the speed of their reporting system.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet across the entire organization in order to manage our payroll and benefits for all employees.

Pros

  • Customer service is excellent. They are responsive, work quickly, and get me the answer to my questions immediately or within 24 hours from another team.
  • Pricing is reasonable.
  • You get good perks from the TriNet marketplace - for example, they have the best discount on Apple products I've been able to find.

Cons

  • Their reporting system is painfully slow - up to 30 seconds every time you want to pull a new report.
They are excellent at answering my questions quickly and accurately. And I've never had a technical problem with their website.
Usability is good, I kind of hate the way the new sidebar works, where the text is automatically hidden so you only see a set of hard to decipher images.
  • Reduces workload for payroll.
  • Maintain HR compliance
  • Onboard new employees simply.
I would definitely recommend TriNet for a small company that wants to keep administrative staff to a minimum.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
Not Rated
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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