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Try TriNet: the complete payroll suite
August 19, 2020

Try TriNet: the complete payroll suite

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is used for our payroll and benefits service by the entire organization. TriNet is needed to process the very important payroll for each employee and track the benefits.
  • Send reminders of upcoming actions needed
  • Carefully track needed info on employees
  • Has the best customer support rep, Marlene, who is always ready and willing to help
  • Gets employees paid accurately and on time
  • Reports are extremely difficult to use
  • Reports need to be simplified (can use iSolve as a better example for reports)
  • Benefits options need to be better tailored to organization (too many options in some cases)
Our customer service rep, Marlene, is the best. No question is a problem--she is always willing and ready to help. If something does not appear as normal, she will call to clarify.
TriNet suite has lots of depth, but reports are hard to navigate.
  • TriNet certainly has all needed info to track salary/benefits history
  • TriNet makes entering payroll data easy
  • Reports are difficult to use
TriNet does not hold a candle to iSolve in true ease of use, but iSolve has less functionality.
TriNet is easier to use than ADP in almost every function.
TriNet is a full suite; would be great for larger companies needing "everything".

Smaller companies may not need so many options as all options come with a price.

TriNet Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated