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Great HR, Benefits, and Payroll Partner
August 21, 2020

Great HR, Benefits, and Payroll Partner

Romeo Elias | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet as the PEO for our entire company. They manage our payroll (and related taxes and rules), HR, and labor compliance. It enables us to focus on our core business and outsource functions we are not experts at.
  • They are experts at HR, payroll, and labor compliance laws.
  • Their process is streamlined and they are constantly learning and improving
  • They develop and provide user-friendly technology to enable our employees to be self-supported.
  • They offer us benefits as a much larger company to attract the best employees.
  • Over the years, we saw a lot of changes with their account management personnel, and that was our biggest complaint, as we had to bring new people up to speed often.
  • Their 401K plan administration could be improved as it is currently provided by one of their partner first that isn't as customer-focused.
  • Despite their size and negotiating power, their negotiated medical insurance rates have been going up annually considerably.
The account manager can make a very big difference and we are fortunate to have a fantastic resource who has helped advocate, prioritize, and help us resolve any issues quickly and effectively. The only reason it's not a 10 is that we have found it can be a hit and miss in the past with others and this role is critical, and we have found that the level of service hasn't been consistent between all of the ones we have worked with.
Very user friendly software. I wish they had a better Performance/Review management offering.
  • We have been able to stay ahead of HR and labor compliance issues.
  • They have been trusted advisors on employee issues.
  • They have enabled us to recruit and provide better benefits to our employees.
TriNet is best for growing small to medium-sized businesses that don't have dedicated HR and internal benefits departments. It enables companies to outsource all these functions without losing effectiveness.

TriNet Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.2
Pay calculation
9
Off-cycle/On-Demand payment
8
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
10
9.7
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Asset Management ()
Not Rated
8.7
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
7.0
Candidate search
7
Candidate development
7
9.0
New hire portal
9
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated