Quality reviews from real authenticated users
August 07, 2017

Quality reviews from real authenticated users

Manish Godara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

  • Review Acceleration Program
  • TrustQuotes Library
We started using TrustRadius last year mainly to get quality reviews for our products. We later got to know more about the in-depth value TrustRadius has to offer other than just getting the quality reviews for your product. Today, we are syndicating review widgets on multiple site and marketing pages, and so far it has helped our bottom line.

Pros

  • Quality reviews
  • Review widget
  • Tagging
  • Tagging

Cons

  • Lead Gen
  • Increase brand awareness
  • Scale customer proof through reviews
  • Third-party validation of marketing claims
  • Identify candidates for case studies & advocacy
  • Increase landing page conversion
  • Gather product insights
TrustRadius has helped us in creating more awareness for our products, getting quality reviews, increasing landing page conversion and identifying ideal candidates for our user-research and case studies.
G2Crowd and Gartner sites (Capterra, SoftwareAdvice, Getapp)
We are using custom questions to gain some specific insight from our customers and so far it has helped us a lot in developing/shaping our marketing strategies.
Very positively, TrustRadius is my go-to place for review drives, helping us to gain more insight into a particular aspect of the product from real users and to short-list users for our case studies.
Well suited for getting quality authenticated reviews from real users. Product presence on TrustRadius not only helps in getting reviews, but also helps in improving SEO

Comments

  • Patrick Hansen | TrustRadius Reviewer
    Patrick Hansen
    commented 8 years ago
    Manish - Thank you for taking the time to give us a thoughtful review. We appreciate your feedback and SAP's continued partnership! I'm especially glad to hear that TrustRadius custom questions are helping SAP acquire in-depth customer reviews. Your pervasive use of TrustRadius syndication, combined with keyword-rich content from your customers, combine to achieve the SEO improvements you're seeing. As you've noted, TrustRadius is not well-suited to help with paid lead gen. We've intentionally chosen not to take the path that the competitors you mention have pursued to offer paid placement, paid visibility, and paid lead programs. Our view is that these kinds of programs would compromise the authenticity of the platform we've built. Instead, we're focused on delivering innovative and industry-leading tools for using the voice of your customers, via reviews, to influence your flow of new business in more strategic ways: lifting conversion in your digital store, influencing buyers in a way that you can track and see, and accelerating purchase decisions. Again, thank you for your review. Please don't hesitate to be in touch if there are ways we can improve our platform or our services to meet your needs. Sincerely, -patrick Patrick R. Hansen TrustRadius VP of Customer Success (512) 560-1020

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