Boost your ratings and reviews!
Updated May 01, 2018
Boost your ratings and reviews!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
- Review Acceleration Program
- TrustQuotes Library
- TrustQuotes for Web
- TrustQuotes for Salesforce
- TrustProfile (Premium Profile)
- TrustReport (Product Report)
- Review Acceleration Program: eliminates the burden of emailing customers for reviews. Customers love the incentives!
- TrustQuotes Library: Easy for us to gather quotes that we will use in marketing material. Also great to give to sales folks!
- TrustQuotes for Web: Awesome widget that we have on a lot of landing pages. Great way to show the customers' voice!
- I love the TrustQuotes widget! Easy to install and an easy way to integrate the customers' voice in our marketing material.
- I love the ability to see all of our reviews and ratings.
- Love the fact that there is a program to turn our ratings into reviews!
- Our only issue is pricing... Our account manager(s) are awesome, the vendor profile system is great, and the acceleration program has shown great results.
- Manage brand reputation
- Identify candidates for case studies & advocacy
- Reduce or supplement reference requests
- Create sales enablement content
- Gather product insights
- Identify & address customer issues
We have increased our reviews by 63% and our ratings by 39%!! We also now have 252 TrustQuotes that we can use.
TrustRadius' vendor offerings are much different than what we have used before (Capterra, software advice, etc.). The analytics of the TrustRadius vendor system is far superior to what we have used previously. Also, I think that the case studies are much less biased than other review sites.
The TrustRadius acceleration program has helped us with our goal of upping our peer review site ratings/reviews.
The custom questions were a game changer for us, since our product is always changing. They allowed us to gather info on what aspects of the product that we needed to focus on.