Important Channel for Every SaaS Company!
Updated January 10, 2020

Important Channel for Every SaaS Company!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

TrustRadius is being used by the marketing team as a focus of our customer review efforts. We also use their retargeting feature for audience creation from our category to be used in our PPC efforts.

The sales team also heavily relies on these reviews to help provide testimonial proof in their sales efforts.
  • Easy to use
  • Good SEO
  • Great team
  • Growing traffic to our category
  • Giving us access in the portal to see insight into where reviews are at in the approval process
  • We have increased our reach using the audience targeting capability.
We find our customers reviews on TrustRadius to be of high quality.
We also use G2. I wouldn't say they are alternatives though, but rather both areas of focus to capture market attention.
TrustRadius has helped us to be ale to display that social proof to our customers and prospects.
Well suited for any B2B software company

Using TrustRadius for Vendors

Very easy to use and self explanatory system
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • They make it very easy to track Buyer Activity and how you compare against your competitors
  • It is also very easy to create your listing with all of the details about your product
  • Nothing is difficult to do in the system