Great program! Excited to see the long term KPIs for this investment!
April 23, 2020
Great program! Excited to see the long term KPIs for this investment!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
We are currently using TrustRadius to boost brand awareness and gain high-quality leads along with product reviews. Here at Infragistics we have a number of different product lines, some that have been around for 30 years and some that have just launched within the last year. Launching new products into a crowded market is difficult. TrustRadius is really helping us build recognition in the market.
- Customer Service: Their customer service and the level of commitment they have to their customer success is really impressive.
- Functionality: Not many vendors have the ability to integrate into your ad systems.
- Quality of Reviews: The reviews that we have received from TrustRadius are really providing value to our content, website, and more.
- Nothing at this time. I am waiting for leads to ramp up to gauge the quality still!
- Strong Customer Reviews
- Brand Awareness
The quality has been high. There are a good amount of required fields in the process of the review. This could also result in drop-offs from reviews. However, for the reviews that do come through we know they will be of use to us.
It is too early to tell for us.
We have also invested in:
- G2 Crowd: This is probably the closest competitor to TrustRadius. So far the only advantages I am seeing to G2 Crowd is the amount of intent data, general traffic to our page and the level of respect their grid and awards have in our space.
- SelectHub
- Finances Online
- Capterra