Overall Satisfaction with TrustRadius for Vendors
TrustRadius assists in building brand presence, identifying advocates, and generating sales references.
We highly value our customers and strive to listen to their feedback. TrustRadius has been a great platform for us to collect their thoughts on Emplifi. The onboarding process was seamless and the customer success manager has been very helpful. We are satisfied with our partnership so far and find the platform to be intuitive and easy to use.
We highly value our customers and strive to listen to their feedback. TrustRadius has been a great platform for us to collect their thoughts on Emplifi. The onboarding process was seamless and the customer success manager has been very helpful. We are satisfied with our partnership so far and find the platform to be intuitive and easy to use.
- TR Quote Finder
- Reviews are displayed in a way that resembles a success story
- Great CSM support
- Reporting
- Dashboards
- Boosted visibility
- More user-generated content
Currently we do not use intent data.
TrusRadius is my preferred choice for gathering customer feedback because their reviews offer a comprehensive view of the customer's experience. These reviews are detailed and provide a good balance of pros and cons, as well as a quick overview of the most important features. What's more, TrusRadius' review structure is highly effective, resembling a success story. Additionally, the inclusion of Custom Questions in their package without any extra cost is a significant advantage.
I prioritized TrustRadius over Gartner Peer Insights due to my emphasis on user-generated content and extensive reviews. I value community-driven insights, which TrustRadius offers through its platform, enabling a broader range of perspectives and experiences to guide decision-making. Gartner Peer Insights, while respected, can be seen as somewhat traditional and less intuitive. Its focus on category-level reviews can limit depth, contrasting with the broader and more accessible approach of TrustRadius.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
Yes
Did implementation of TrustRadius for Vendors go as expected?
Yes
Would you buy TrustRadius for Vendors again?
Yes