Great data platform.
Updated June 18, 2024

Great data platform.

Diego Polo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Project

Overall Satisfaction with Twilio Segment

We integrate multiple data sources to pull real-time events from customer io, Python, Facebook ads, Google ads, Hubspot, Java, Redshift, Retool, Salesforce, Survicate, and API calls. We also do reverse ETL to our data warehouse, Customer io, and Salesforce to unify and sync corporate data.

Pros

  • Multiple connection type options.
  • Reverse ETL.
  • Mappings
  • Debugger

Cons

  • Alerts and notifications.
  • Custom rules.
  • Error logs.
  • Less development hours.
  • Faster respond to internal requests.
  • Real time integrations.

Do you think Twilio Segment delivers good value for the price?

Yes

Are you happy with Twilio Segment's feature set?

Yes

Did Twilio Segment live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Twilio Segment go as expected?

Yes

Would you buy Twilio Segment again?

Yes

It is well suited for real-time integrations between company systems/applications, Reverse ETL (you can create mappings to write data to other cloud apps objects like Salesforce objects and keep your data synced between systems), Catalog (you have a complete catalog of sources and destinations to select for your integrations), and functions (you can custom your data transfers).

Twilio Segment Feature Ratings

Customer Data Management
9.5
Account Scoring
Not Rated
Customer Data Governance
Not Rated
Data Connectors
9
Data Enhancement
Not Rated
Data Ingestion
10
Data Storage
Not Rated
Data Visibility
Not Rated
Event Data
Not Rated
Identity Resolution
Not Rated
Audience Segmentation & Targeting
Not Rated
Standard visitor segmentation
Not Rated
Behavioral visitor segmentation
Not Rated
Traffic allocation control
Not Rated
Website personalization
Not Rated
Tag Management
Not Rated
Tag library
Not Rated
Tag variable mapping
Not Rated
Ease of writing custom tags
Not Rated
Rules-driven tag execution
Not Rated
Tag performance monitoring
Not Rated
Page load times
Not Rated
Mobile app tagging
Not Rated
Library of JavaScript extensions
Not Rated

Comments

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