Boring - It's messaging without any kind of twist
October 30, 2023

Boring - It's messaging without any kind of twist

Ryan Freeman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Twist: Team Messaging

We use Twist for project-related communication. Team members are assigned to project chats to help keep conversations focused and on track. This provides for an archive of relevant conversation.

Each project gets its own channel, and the appropriate team members are assigned.

We can post text, share images, and attach files as needed to keep a project on track.

Within each channel, we can have separate conversations for different issues/tasks.
  • Messaging
  • Team communication
  • Email updates
  • Does nothing to stand out from other messaging apps
  • Boring
  • Feature parity with everything else on the market
  • Messaging a relevant group of people
  • File sharing
  • Image sharing
  • None that can be directly tied to Twist
  • We were forced to use Twist in a certain environment, but no change to our ROI
  • Provides one more place to look, one more place to try and find messages.
Does not stand out at all. I can't think of any reason to select Twist over more popular choices like Slack, Teams, Discord, or Spaces.

We use Twist because it forced on us by a specific scenario. Otherwise, we would just use an existing platform (ex: Slack) to handle this communication.

Do you think Twist: Team Messaging delivers good value for the price?

Not sure

Are you happy with Twist: Team Messaging's feature set?

Yes

Did Twist: Team Messaging live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Twist: Team Messaging go as expected?

I wasn't involved with the implementation phase

Would you buy Twist: Team Messaging again?

No

If you have no existing messaging solution, Twist is a viable option. I can't find any reason to recommend it ahead of Slack, Spaces, Teams, Discord, etc.

This is one more solution with team messaging functionality, and file sharing, and message archiving/searching.

If budget is an issue, Twist can be replaced with a free solution like Discord.