It doesn't do everything, but what it does, it does well.
February 12, 2018

It doesn't do everything, but what it does, it does well.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Typeform

While we use Typeform at our company in a variety of ways, we don't generally use it for our forms. Rather, it's one of the tools we use to create interactive content marketing pieces. In some cases, we embed Typeform on our landing pages or blog to quickly create polls. We have created internal surveys to collect input from our employees about certain questions, as well as external client-facing surveys. And we've used it on occasion to make quizzes with the scoring/calculator functionality. It's simply an attractive, easy-to-use, light and dynamic way to collect information for a variety of uses from internal and external customers and prospects.
  • Easily customizable (within certain limits) -- embeds nicely on landing pages, easy to format with our brand colors.
  • A wide variety of question styles makes it useful to collect information in a variety of ways, from open-ended short- and long-form questions, to rating scales, to yes/no questions, to multiple choice, and so on. Quite a few different options.
  • Typeform's logic makes it easy to branch our forms/surveys based on question answers.
  • The ability to collect information, then serve up those answers in follow-up questions, is one of Typeform's strengths -- including the user's name, for instance.
  • Light and fast. Give it a try - you'll see what I mean.
  • The scoring functionality could be a little more robust.
  • While Typeform touts the ability to create quizzes and calculators (and it's true, it can), there are other tools out there for such uses that may be better suited to such tasks. The calculator functionality seems a bit limited (especially for content marketing purposes), and for quiz functionality, you might be better off with a dedicated quizzing tool.
  • Typeform's look is attractive -- but it's always pretty recognizable as a Typeform. Customization beyond images, colors, etc. lags behind some of the more robust (and far more expensive) interactive marketing tools out there.
  • Typeforms are QUICK to put together! This frees up our team to spend their time on other projects.
  • It's far less expensive than some other solutions we've tried.
  • The ease of use (from the perspective of one engaging with a completed Typeform) reduces friction and helps to encourage people to complete form-fills.
Different strokes for different folks. SnapApp and ION are far, far more robust and can do far more. That said, they're also much, much more expensive, take far more time to put together, and require significantly more training to use. Anyone can pick up how to use Typeform in an hour or so... and do so quickly.

Qzzr is a more polished and functional experience for quizzes -- which makes sense, given that is what Qzzr is designed for. Typeform brings less functionality in that department but is a more flexible and feature-rich tool in other areas if you're willing to spend a bit more time with it.
Great for collecting information in a personal, informal way. Simple surveys, quick opinion polls, yes/no questions -- it excels at these. It makes it easy to embed additional elements such as videos and images, and the interactive experiences can function well either as standalone landing pages, or be easily embedded on a separate landing page.

As mentioned earlier, Typeform doesn't appear to work as well for quizzes or calculators, especially for users who might be looking for an out-of-the-box, turnkey solution.

Typeform Feature Ratings

Survey templates
Not Rated
Themes
7
Custom logo/branding
8
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
8
Survey logic flexibility
6
Response tracking
Not Rated
Data export
7
Standard reports
8
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated