Typeform is a beautiful way to onboard new clients
April 24, 2018

Typeform is a beautiful way to onboard new clients

Stephanie Mitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Typeform

I use Typeform currently to collect information from new clients. When we onboard a new client for my marketing company, we need to get information that we use to provide better services. For example, if we're doing branding and graphics for a client, we ask them about their company personality, what colors they like, which designs they like better than others, etc. It's a really streamlined way to collect standard info from clients and it's easy for them to use.
  • It's really easy to put together a survey that looks good.
  • Clients feel like we're taking care of them because we give them a standard form, but it feels more personalized and stylish.
  • It's really simple to share the information we collect with employees at my company.
  • I like their older form builder better than the new one. The new one is still easy, but it was better before.
  • I would prefer that Typeform integrates better with other software, like my email software.
  • Typeform hasn't provided a direct ROI that I can track, but I know that my clients really appreciate the onboarding process we provide via Typeform, which leads to a smooth relationship going forward. So I would say the ROI has been great.
Typeform is so much prettier, sleek and modern than Google Forms and Survey Monkey. I love the fact that it's easy to put in pictures and visual aids. It feels less like a survey and more like a piece of advanced software that we use for new clients, which makes a really good impression on them.
If you need to collect data from people in a way that doesn't feel heavy or difficult, Typeform is the best solution ever. Especially if you'd like to provide them with visual aids and ideas instead of just standard text, it's perfect. From using other things like Google Forms and Survey Monkey, I think that Typeform may not be as simple to visualize data sets like numbers.

Typeform Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
8
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
8
Response tracking
10
Data export
9
Standard reports
9
Custom reports
9
Analytics
8
Respondent restrictions
9
Access controls
Not Rated
Compliance
Not Rated