Overall Satisfaction with Typeform
I use Typeform currently to collect information from new clients. When we onboard a new client for my marketing company, we need to get information that we use to provide better services. For example, if we're doing branding and graphics for a client, we ask them about their company personality, what colors they like, which designs they like better than others, etc. It's a really streamlined way to collect standard info from clients and it's easy for them to use.
- It's really easy to put together a survey that looks good.
- Clients feel like we're taking care of them because we give them a standard form, but it feels more personalized and stylish.
- It's really simple to share the information we collect with employees at my company.
- I like their older form builder better than the new one. The new one is still easy, but it was better before.
- I would prefer that Typeform integrates better with other software, like my email software.
- Typeform hasn't provided a direct ROI that I can track, but I know that my clients really appreciate the onboarding process we provide via Typeform, which leads to a smooth relationship going forward. So I would say the ROI has been great.
Typeform is so much prettier, sleek and modern than Google Forms and Survey Monkey. I love the fact that it's easy to put in pictures and visual aids. It feels less like a survey and more like a piece of advanced software that we use for new clients, which makes a really good impression on them.