A fantastic, modern, easy to use, highly integrated form builder!
May 05, 2019

A fantastic, modern, easy to use, highly integrated form builder!

John Whelan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Typeform

We use Typeform with our clients to help them build and create better surveys. We also use Typeform to create surveys for our target audience, clients, and team members. Typeform is a fantastic tool to source information quickly and efficiently. It is used across all departments for our clients, as any team can use it to source relevant information.
  • The user experience is very friendly. It's easy to get started and to start creating forms.
  • Templates. Typeform has many templates to help save time and create ideas.
  • The Basic package has many options and integrations to get form builders started.
  • The Typeform branding is only removed at the Pro+ ($70 per month level).
  • The option to edit the URL.
  • Team members can only be invited at the $70 per month level. By charging a lower price, Typeform might get users to add more team members as opposed to using once account per business/team etc.
  • One client uses Tyepform to source non-profit donations, therefore cutting out the need for expensive fundraising platforms.
  • As a small business, the templates and the platform, in general, save a lot of human resource/admin costs, as they are very efficient to use.
  • Some clients have used the form to build online communities, therefore increasing their ROI.
When I used SurveyMonkey, the user experience was not at the same level as Typeform. It was cumbersome, and the user-interface was not as crisp or as modern. Airtable works like a spreadsheet, but gives you the power of a database. It also has an option to create forms, though the forms are very limited in comparison to Typeform. However, using Zapier to integrate both Typeform and Airtable makes it a win-win situation.
If you want to collect information, Typeform is your go-to tool. Information collected may relate to: Lead Generation, Customer Feedback, Client Registration, Expenses, Online Contact Us form among many others. Due to Typeforms integration via Zapier (From the free plan upwards) and the possibility to create APIs. The possible scenarios to collect information are endless.

Typeform Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
7
Changes to live survey
8
Question design help
8
Multiple question types
8
Survey logic flexibility
8
Response tracking
7
Data export
8
Standard reports
8
Custom reports
8
Analytics
8
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
6
Access controls
Not Rated
Compliance
Not Rated