Making surveys beautiful and easy.
December 04, 2019

Making surveys beautiful and easy.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Typeform

Typeform was being used across the organization. We used this primarily for surveys to solicit feedback from donors and volunteers to improve our offerings and communication. Having these surveys informed our decisions as we planned from year to year to know we were improving and addressing concerns.

Pros

  • Usability
  • Surveys
  • Support

Cons

  • Filter logic redirects externally
  • More customizations
  • Pricing
  • Informing future decisions.
  • Insights into our database.
  • Anonymous setting for feedback.
Typeform’s interface is the best out there. It’s visually appealing and I trust that the donors had a good experience with Typeform over any other survey tool.
Salesforce Lightning Platform (formerly Salesforce App Cloud), Mailchimp, HubSpot
Typeform is best suited for surveys in my opinion. However, there are numerous other avenues where you could use it. We didn’t want to use it for payments or anything - just soliciting feedback.

Typeform Feature Ratings

Survey templates
8
Themes
8
Custom logo/branding
8
Changes to live survey
8
Question design help
6
Multiple question types
6
Survey logic flexibility
4
Response tracking
4
Data export
8
Standard reports
8
Custom reports
8
Analytics
7
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated

Comments

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