Makes Payroll Processing Easy
January 20, 2022

Makes Payroll Processing Easy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

UKG Pro has allowed for a cohesive system that encompasses all aspects of HR, including recruiting, onboarding, payroll, compensation, performance, and reporting. Keeping everything in one place makes HR administration simple for our department and our employees. I enjoy using and contributing to the UKG Pro self-service options, but I do wish their tax department provided better service.

Pros

  • Integration
  • Payroll processing
  • Reporting
  • Self Service

Cons

  • Time to Resolve Cases
  • Tax Services
  • Communication
  • Increased employee engagement
  • Reduce payroll processing costs
  • Reduce costly mistakes
I prefer Time and Attendance in Dayforce over the Time Management product we are using with UKG Pro. I prefer Payroll, HR Administration, and Reporting in UKG Pro. I also prefer UKG Pro's self-service options that allow me to find out how to utilize the system more effectively and correct problems on my own.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

I think more could be done to upgrade some of the modules in the Core product. The benefits administration in the Core product leaves much to be desired, but the integrations with other outside products are not seamless. More focus needs to be put on their Core features.
We have been able to centralize some of the reporting needed across the bank since we store so much job data in our system, we can provide other teams with the information they need.
Qualtrics EmployeeXM, Microsoft 365 (formerly Office 365), HORIZON Financial Suite
UKG Pro has the ability to be customized to your needs. Be aware that some knowledge of systems administration is needed to utilize these features. Payroll processing is very easy, and the integrations work well to reduce double entry, which we see a lot in HR. The reporting capabilities far exceed many other options out there, and you can build almost anything by utilizing the training available.

UKG Pro Feature Ratings

7.9
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
8
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
Not Rated
Tracking of all physical assets
Not Rated
8.7
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
6.5
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
6
Duplicate Candidate Prevention
1
Applicant Tracking
8
Notifications and Alerts
8

Comments

More Reviews of UKG Pro

  1. Home
  2. HR Management Software
  3. UKG Pro Reviews
  4. User Review of UKG Pro