Excited to Grow with UKG!
March 30, 2023

Excited to Grow with UKG!

Erin Schrock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

With our constant growth and being in so many cities UKG streamlines all of our business needs. We have grown into our UKG processes and explore more growth in UKG each year to maximize our associate's experience. The more they can utilize UKG with our associates the better we are.
  • Modernize
  • Streamline
  • Communicate
  • Grow
  • Updates
  • Training Material
  • Engagement
  • Familiarity for associates
  • Security
Putting the process back into the hands of the associate's rather than putting the work on our managers. This being a self service system they should take responsibility for their own taxes, contact information, etc. Also, when the shut down in 2020 happened this became the location where they found out information so it's something they've become used to checking UKG for anything new. Communicating with everyone has been so important.
During the shutdown I responded to 5,000 unemployment claims and having all that information in UKG made my life so much easier. I appreciate all the information available at my fingertips.
The customer service and advancements in their system have really depleted over the last 5 years.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

I personally love using UKG and love to show our organization better ways to utilize the product. Yes, everything costs money and as a hospitality industry HR does not make money but what we do have to do is ensure our associate's are being paid quickly, correctly and accurately. As the world grows UKG grows with it and ensuring that compliance is at the forefront.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
8
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Balance details
8
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
7
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Review status tracking
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
New hire portal
10
Manager tracking tools
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10