Item: UKG Pro
Rating: 8
Author: Verified User

Overall Satisfaction with UKG Pro

Use Cases and Deployment Scope

I mainly use UKG in recruitment, onboarding and Performance Management.
My Company has high volume of hiring across Canada, UKG recruitment and onboarding is able to facilitate the process in a simple and efficient way. We involved many hiring managers and sections, but HR can monitor the process in an integrated platform.

Pros and Cons

Pros

Easy to understand, and straight forward
Ultimate Community is fantastic, knowledge sharing is powerful

Cons

In recruiting gateway, the use email should be verified during account registration. We sometimes found some candidates they put a wrong or invalid email address in the last stage, and we have to start over the whole process from the beginning.
Work location should be one of the field can be added in the offer letter.

Return on Investment

Cost / Time Savings, integrate the process in one go, easy to manage

Centralization

Recruitment and onboarding

UKG Personal Experience

The offer letter function in the recruitment gateway definitely is my favourite part. I can simply make a few clicks, then the offer letter can be generated immediately. And this also minimizes the typo on the candidate information or position details, except the candidate made it wrong at the beginning.
Moreover, you can monitor the process of acceptance, and it reduces the time expenditure, but also enhance the efficiency.

Key Insights

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

Other Software Used

Oracle PeopleSoft HCM, PageUp

Likelihood to Recommend

The recruiting gateway is not well suited for internal candidates. Once we hire the internal candidate, the candidate's name will appear in the process hire and treat them as a new hire. Then we have to delete them in the process hire.
Is the system can move them in a change process (like promotion, or change title) when they identify this is an internal candidate?

UKG Pro Feature Ratings

Comments

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Alexandra Fischer
(Vendor Representative) commented a year ago
Thank you so much for sharing your feedback. If you have any additional thoughts you'd like to share or have any questions, feel free to reach out to us at feedback@ukg.com.

High satisfaction with UKG Pro