UKG has been a great next step for our organization!
Updated October 25, 2023
UKG has been a great next step for our organization!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
UKG Pro is our main timekeeping and payroll solution for our organization. Our needs in a payroll system involve several different types of employment, including temporary and contracted in addition to full and part time. We also have needs to manage payroll across multiple business units that are all part of the same EIN#. UKG allows us to be able to navigate different earning types as well.
Pros
- UKG is user friendly. The interface is easily accessible for all employees.
- Open enrollment has become much easier now that it is processed through UKG
- Approvals and hiring process flows are streamlined.
Cons
- We currently struggle using the scheduling platform in a way that suits our needs.
- The tax compliance support has been a struggle over our time with UKG.
- Setting up filing needs in new states can be cumbersome.
- Changes to benefits have saved a lot of time both for employees and administratively.
- Our hiring process has been streamlined and improved.
- We have had to move our labor allocation process to a manual method as UKG didn't have a suitable way to support.
Our hiring process and HR management have become more centralized under UKG Pro. Previously, we had a homegrown solution that tracked our employee performance data. Our IT department had to manage any updates and maintenance of this system. We were also limited in the functionality. Our hiring was done in a few different ways, but now is contained within one platform. We can approve roles in the system and post them in places automatically.
As the Director of Finance, one of our primary services to the company is budget maintenance. Previously we had to go to great lengths to get data to build our labor budgets. With UKG Pro, we have the insights to be able to create more accurate budgets with reports including data that would have taken a lot of time to pull together. Our payroll team now plays an integral role in creating our labor budgets, and UKG Pro is a primary reason why.
Do you think UKG Pro delivers good value for the price?
Not sure
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes
Comments
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