Solid HRIS Solution
April 16, 2025

Solid HRIS Solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

I have used UKG Pro as out HRIS to manage HR, payroll, and talent management, among other functions. We use this system company-side for employee access to pay stubs, time off requests, performance reviews, and reporting. We of course use it for payroll, benefits reporting, and other analytics. Overall we use this for all employees from onboarding to offboarding.

Pros

  • Payroll management
  • Reporting

Cons

  • The reporting UI is not the most intuitive and takes some time to get used to.
  • The mobile app could use more functionality
  • The time and money saved by having one tool to cover so many areas is significant
Employee payroll, benefits management, time off tracking, recruitment management, and nearly all people related functions. Far fewer errors and gaps in processes which makes for less points of friction.
I have used each of the other products at different workplaces. UKG Pro is a sweet spot of having the top features from each without most of the downsides of each.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

UKG Pro works well when HR systems are consolidated. During a merger it was difficult to bring all the customized systems together into a single system, but the customization is also a benefit. It can just be difficult to unwind things in the event that changes are needed.

UKG Pro Feature Ratings

8.6
Employee demographic data
8
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
8.8
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
9
9.7
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
8.2
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Employee recognition
2
Asset Management ()
Not Rated
7.5
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
7.0
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
7
Candidate development
7
9.0
New hire portal
9
Manager tracking tools
9
8.0
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
8.5
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 10 months ago
    Thank you so much for sharing your feedback with us

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