Good System
Overall Satisfaction with UKG Pro
We currently use UKG Pro for payroll, records management, timekeeping and employee records. It allows us to align all employees into one system and makes it easier for employees to access their information.
Pros
- Easy Login
- One record for all employees
- easy self-service for employees
Cons
- Customer service is good but wish we didn't have to create a service ticket.
- We were using paper form prior to using benefits prime. Having everything electronic has saved us time and limits data entry errors.
- It has also allow our employees to view their information more easily which saves us time with us having to answer duplicate questions.
Benefits and we are currently implement Workforce Management. These two modules will make it easier for us to have all employee records electronically and in one system.
We no longer have to track paper enrollment forms for our annual benefits enrollment.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes


Comments
Please log in to join the conversation