UKG Pro is Great
July 07, 2025

UKG Pro is Great

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

I use UKG Pro every day to enter, lookup, and verify employee information. I also use WFM to keep up with timecards and PTO balances. We essentially use it as our entire HRIS .

Pros

  • Education: UKG University classes have been amazing.
  • Support: UKG Community is such a great resource.
  • Ease of use, very intuitive

Cons

  • I'd love to see WFM get more support moving forward.
  • More assistance when implementing People Assist. This can be quite cumbersome to get set up.
  • Trying to use People Assist to create engagement but just launched.
Timecard management
Allowing employees to access their own HR data is great!
UKG Pro will give you what you give it. The training and resources seem to be unlimited on the website.
We have such historical use of UKG Pro it will be hard to replace for us.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

It is great for our organization size and works well to collaborate our HR and Accounting teams.

UKG Pro Feature Ratings

6.3
Employee demographic data
7
Employment history
6
Workflow for transfers, promotions, pay raises, etc.
6
9.0
Pay calculation
6
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
10.0
Balance details
10
Annual carry-forward and encashment
10
Employee Self Service ()
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Performance and Goals ()
Not Rated
7.3
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
5
Notifications and Alerts
6

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 7 months ago
    Thank you so much for taking the time to share your insights

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