Great
July 07, 2025

Great

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG for our support groups which is the corporate groups in our organization. I would like UKG to be able to connect with balances for sick time in order to accurately depict if someone utilized sick time that they have available. I know in my previous company we that integrations so I don’t think it’s Kronos but maybe our particular contract

Pros

  • Time card
  • Easy
  • Easy audits

Cons

  • Integration with other systems
Yes in my previous company the program was amazing tool for scheduling by integration of data of our sales volume to have an accurate schedule had I had to figure out that manually it would have taken me longer
There was glitches at times

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

No

We used Kronos for scheduling and it did not create an accurate schedule based on volume so it was a lot of work to edit

UKG Pro Feature Ratings

Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
5
Off-cycle/On-Demand payment
9
Balance details
10
Pre-built reports
7
Ability to combine HR data with external data
5
Job Search Site Posting
6
Notifications and Alerts
10

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    We appreciate the helpful feedback. If you would like to share any additional thoughts or follow-up please reach out to us at feedbackukg.com.

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