UKG Pro small business user impressions
October 30, 2020
UKG Pro small business user impressions

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
UKG Pro (formerly Ultimate Software UltiPro) is used by my organization for typical payroll functionality in a small to mid-sized organization. For our HR department, it’s a great tool that allows for efficient employee processing. For employees like me, its also a seamless interface giving access to all our payroll related information. The ease of use and simple design really make it a strong software product.
Pros
- Clear, intuitive design makes it easy to learn how to use
- There’s particular emphasis on how well it interfaces with other related systems
- The downloadable app is particularly useful for remote work situations
Cons
- I think that UKG Pro could benefit from a higher profile in the industry. I’d never heard of it before starting to use it.
- UKG Pro is a very solid product, but it’s not the only option out there. It could work on differentiate itself more as a software solution from its competitors.
- It’s tax modules could be built upon
- Costs savings
- Consolidating HR administration under a single solution
UKG Pro (formerly Ultimate Software UltiPro) has certainly let us do a lot of of our HR tasks efficiently. With the help of their support team, we’ve managed to keep a lot of tasks in house, which has proved cost effective. End users have adopted the software relatively quickly as well, which makes a lot of things in this area go smoothly (no messy IT adoption issues).
Not applicable
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